Sometimes your Chromebook is running, but the screen is black, and the touch pad does not respond. That can give the impression that it won’t turn on. Other times, the Chromebook is on but is unresponsive or frozen.
This keyboard shortcut will often force your Chromebook to reboot, allowing you to log on again. This trick is essentially the software equivalent of removing the battery and power cord.

Your Chromebook should turn off and turn back on within 5 – 10 seconds.
If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!
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